How To Fix CRM_SERVICE_OS072 - Installation info field for reference object &1 may not have value C

CRM_SERVICE_OS072 - Overview

• Message type: E = Error

• Message class: CRM_SERVICE_OS - CRM Service: Subject Reference Object

• Message number: 072

• Message text: Installation info field for reference object &1 may not have value C

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_OS072 - Installation info field for reference object &1 may not have value C ?

  The SAP error message CRM_SERVICE_OS072 indicates that there is an issue with the "Installation info" field for a reference object in the CRM system. Specifically, the error states that this field may not have the value "C". 
  
  Cause:
  The error typically arises when the system is trying to process a service order or a related object, and it encounters an invalid value in the "Installation info" field. The value "C" is not allowed in this context, which leads to the error message being triggered. This could be due to:
  
  Incorrect Configuration: The system configuration may not allow the value "C" for the installation info field.
  Data Entry Error: A user may have mistakenly entered "C" in the installation info field when creating or updating a service order or reference object.
  Business Logic: The business rules defined in the system may restrict certain values for specific fields based on the type of service order or