How To Fix CRM_SERVICE_COSTING003 - Attribute &3 missing: service process &1, item &2 for expenses

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_COSTING - Costing Service Process

• Message number: 003

• Message text: Attribute &3 missing: service process &1, item &2 for expenses

What causes this issue?

When calculating service processes, certain attributes that are derived
either in CRM or in R/3 are needed for the items with expenses.
However, the attribute &v3& cannot be determined for for service
process &v1& and item &v2&.

System Response

Incomplete data is passed on to the calculation where it can lead to an
error.

How to fix this error?

The cost element is determined in R/3 from the item category. For this
purpose, the Customizing contains the activity: Integration with Other
SAP Components -> Customer Relationship Management -> Settings for
Service Processing -> Time Sheet Integration -> Determine Derivation of
Activity Type.
The cost element must be available in R/3 and have the cost element
category "primary costs". Check the cost element master.
After the error has been removed, repeat the transfer of the service
process to the calculation by changing the item in question.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_COSTING003 - Attribute &3 missing: service process &1, item &2 for expenses ?

  The SAP error message CRM_SERVICE_COSTING003 indicates that there is a missing attribute related to a service process in the context of service costing. Specifically, it points out that an expected attribute (in this case, &3) is missing for a particular service process (&1) and item (&2) when dealing with expenses.
  Cause:
  This error typically arises due to one of the following reasons:
  
  
  Missing Configuration: The required attribute for the service process may not be configured correctly in the system. This could be due to incomplete setup in the service order or service contract.
  
  
  Data Inconsistency: There may be inconsistencies in the data entered for the service process or item. For example, if the service item is expected to have certain attributes that are not filled in, this error can occur.
  
  
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling the required attributes correctly, leading to this error.
  
  
  Missing Master Data: The master data related to the service process or item might be incomplete or missing necessary information.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings for the service process and ensure that all required attributes are defined. This includes checking the service order types, service items, and any related costing configurations.
  
  
  Validate Data Entry: Go through the service process and item data to ensure that all necessary fields are filled out correctly. Look for any missing or incorrect entries.
  
  
  Review Master Data: Ensure that the master data for the service process and items is complete. This includes checking for any missing attributes that are required for costing.
  
  
  Debugging: If you have access to the development environment, you can debug the process to identify where the missing attribute is being referenced and why it is not available.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional guidance based on the specific version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to check service orders or CRMD_ORDERADM_H for administrative data related to service processes.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_SERVICE_COSTING003 error in your SAP system.