How To Fix CRM_SERVICE_COSTING002 - Attribute &3 missing: service process &1, item &2 for material

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_COSTING - Costing Service Process

• Message number: 002

• Message text: Attribute &3 missing: service process &1, item &2 for material

What causes this issue?

During the costing of service processes, certain attributes that
are derived either in SAP CRM or in SAP R/3 are needed
for the items with materials.
However, the attribute '&v3&' cannot be determined for service
process &v1& and item &v2&.

System Response

Incomplete data is passed on to the cost estimate where it can lead to
an error.

How to fix this error?

In SAP CRM, the plant is determined from the service organization.
Check whether an R/3 plant has been assigned in the organizational
model.
If the material does not exist in SAP R/3, the cost element in SAP R/3
is determined from the item category. For this purpose, Customizing
contains the following activity: Integration with Other SAP Components
-> Customer Relationship Management -> Settings for Service Processing
-> Timesheet Integration -> Define Derivation of Activity Type and
Cost Element.
After the error has been removed, repeat the transfer of the service
process to the cost estimate by changing the appropriate item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_COSTING002 - Attribute &3 missing: service process &1, item &2 for material ?

  The SAP error message CRM_SERVICE_COSTING002 indicates that there is a missing attribute for a service process in the context of service costing. Specifically, it points out that a required attribute (denoted as &3) is missing for a particular service process (denoted as &1) and item (denoted as &2) related to a material.
  Cause:
  The error typically arises due to one or more of the following reasons:
  
  
  Missing Configuration: The required attribute for the service process may not be configured in the system. This could be due to incomplete setup in the service master data or service process configuration.
  
  
  Data Inconsistency: There may be inconsistencies in the data related to the service process or item. For example, the service item may not be properly linked to the material or may lack necessary details.
  
  
  Incorrect Material Master Data: The material master data may not have the required attributes defined, which are necessary for the service costing process.
  
  
  Missing Dependencies: Certain dependencies or relationships between service processes, items, and materials may not be established correctly.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Service Process Configuration:
  
  Navigate to the service process configuration in SAP and ensure that all required attributes are defined and correctly set up.
  
  
  
  Review Service Master Data:
  
  Verify the service master data for the service process and ensure that all necessary attributes are filled in. This includes checking for any missing fields that are required for costing.
  
  
  
  Examine Material Master Data:
  
  Check the material master data associated with the service process. Ensure that all relevant data is maintained, including any costing-related attributes.
  
  
  
  Validate Item Data:
  
  Look at the specific item (denoted as &2) in the service process and ensure that it is correctly linked to the service and material. Make sure that all required fields are populated.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the attributes required for the service process and how to configure them.
  
  
  
  Testing:
  
  After making the necessary changes, test the service costing process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, MM02 (for material master), or CRMD_ORDERADM_H to access and modify the relevant data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on service costing issues.
  Support: If the issue persists after checking the configurations and data, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_SERVICE_COSTING002 error in your SAP system.