How To Fix CRM_SERV_CONT004 - You should run a new contract selection for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERV_CONT - Services for Service Contracts

• Message number: 004

• Message text: You should run a new contract selection for item &1

What causes this issue?

You switched objects in service processing. This new object could be
covered by a service contract.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system suggests running a new contract selection for item &V1&.

How to fix this error?

You can undo your changes or run contract selection again by carrying
out the actions related to this message.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERV_CONT004 - You should run a new contract selection for item &1 ?

  The SAP error message CRM_SERV_CONT004, which states "You should run a new contract selection for item &1," typically occurs in the context of contract management within the SAP Customer Relationship Management (CRM) module. This error indicates that the system requires a new contract selection for a specific item, which may be due to various reasons related to contract processing.
  Cause:
  
  Contract Changes: The contract associated with the item has been changed or updated, and the system needs to re-evaluate the contract selection.
  Item Status: The status of the item may have changed, requiring a new contract selection to ensure that the correct contract is applied.
  Missing or Incomplete Data: There may be missing or incomplete data related to the item or contract that prevents the system from processing it correctly.
  Configuration Issues: There could be configuration issues in the contract management settings that affect how contracts are selected for items.
  
  Solution:
  
  Run New Contract Selection: The primary solution is to execute the contract selection process again for the affected item. This can typically be done through the transaction code or menu path related to contract management.
  Check Item and Contract Data: Review the item and contract data to ensure that all necessary information is complete and accurate. Look for any discrepancies that may need to be resolved.
  Review Contract Configuration: Check the configuration settings for contract management in SAP to ensure that they are set up correctly. This may involve consulting with your SAP administrator or functional consultant.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on how to perform contract selection and troubleshoot related issues.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_CONTRACT, or others related to contract management.
  SAP Notes: Search for SAP Notes related to CRM_SERV_CONT004 for any known issues or patches that may address the error.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform contract selection and related activities.
  Testing: After making changes or running the new contract selection, conduct tests to ensure that the issue is resolved and that the correct contracts are being applied to items.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.