Message type: E = Error
Message class: CRM_SERV_CONT - Services for Service Contracts
Message number: 002
Message text: Contract check for item &1 returned a warning
The contract check for item &V1& was performed again due to changes made
in the service process (for example, a change of reference object). It
was thereby determined, that the assignment to contract &V2&, item &V3&
is no longer valid. It is no longer possible to update the assignment
since the transaction item already has the status <LS>Released</> or
<LS>Completed</>.
The existing contract assignment will be retained.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
CRM_SERV_CONT002
- Contract check for item &1 returned a warning ?The SAP error message CRM_SERV_CONT002 indicates that there is a warning related to a contract check for a specific item in the SAP Customer Relationship Management (CRM) system. This warning typically arises during the processing of service contracts or sales orders when the system checks the validity or conditions of the contract associated with the item.
Cause: The warning can be triggered by several factors, including but not limited to: Contract Validity: The contract may not be valid for the specific item due to date restrictions (e.g., the contract is expired or not yet active). Item Conditions: The item may not meet the conditions specified in the contract (e.g., quantity limits, service levels). Contract Type: The type of contract may not be compatible with the item being processed.
Configuration Issues: There may be configuration settings in the system that are not aligned with the business requirements or contract terms. Missing Data: Required data for the contract or
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CRM_SERV_CONT001
Contract selection is not supported
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
CRM_SERV_CONT000
Contract check for item &1 returned an error
What causes this issue? You have performed an object switch in a service process that is already assigned to a service contract. The new object does ...
CRM_SERV_CONT003
New contract selection for item &1 not possible
What causes this issue? Due to changes in the service process, such as changes in the reference object, contract determination for item &v1& ...
CRM_SERV_CONT004
You should run a new contract selection for item &1
What causes this issue? You switched objects in service processing. This new object could be covered by a service contract. The system issues an erro...
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