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Message type: E = Error
Message class: CRM_SERV_CONT - Services for Service Contracts
Message number: 001
Message text: Contract selection is not supported
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CRM_SERV_CONT001
- Contract selection is not supported ?The SAP error message CRM_SERV_CONT001 ("Contract selection is not supported") typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to select or process a contract that is not valid or not supported in the current context. This error can arise due to various reasons, including configuration issues, data inconsistencies, or incorrect transaction usage.
Causes:
- Invalid Contract Type: The contract type being used may not be supported for the operation you are trying to perform.
- Configuration Issues: The system may not be configured correctly to handle the specific contract type or scenario.
- Data Inconsistencies: There may be inconsistencies in the data related to the contract, such as missing or incorrect information.
- Transaction Context: The transaction you are trying to execute may not support contract selection, or the contract may not be relevant in that context.
- Authorization Issues: The user may not have the necessary authorizations to access or process the contract.
Solutions:
- Check Contract Type: Verify that the contract type you are trying to use is valid for the operation. Consult the documentation or configuration settings to ensure compatibility.
- Review Configuration: Check the configuration settings in the SAP system related to contracts. Ensure that all necessary settings are correctly defined.
- Data Validation: Validate the data associated with the contract. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
- Transaction Review: Ensure that you are using the correct transaction for the operation you are trying to perform. Some transactions may not support contract selection.
- Authorization Check: Verify that the user has the necessary authorizations to access and process the contract. If not, consult with your SAP security team to obtain the required permissions.
- Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve the issue.
Related Information:
CRMD_ORDER
for managing service orders and contracts.If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further investigation.
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