How To Fix CRM_SERV_CONT005 - Item category &1 is not for quantity/value contract items

CRM_SERV_CONT005 - Overview

• Message type: E = Error

• Message class: CRM_SERV_CONT - Services for Service Contracts

• Message number: 005

• Message text: Item category &1 is not for quantity/value contract items

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERV_CONT005 - Item category &1 is not for quantity/value contract items ?

  The SAP error message CRM_SERV_CONT005 indicates that the item category specified in the transaction is not suitable for quantity or value contract items. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with service contracts or sales documents.
  
  Cause:
  
  Incorrect Item Category: The item category assigned to the line item in the contract is not configured to handle quantity or value contracts. Each item category in SAP has specific settings that determine its behavior and compatibility with different types of contracts.
  
  Configuration Issues: The item category may not be properly configured in the system to support the intended contract type.
  Contract Type Mismatch: The contract type being used may not align with the item category, leading to this error.
  
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for item categories in SAP (Transaction code: SPRO).
  Navigate to Sales and Distribution > Basic Functions > Item Categories.
  Verify that the item category