How To Fix CRM_SERV_ACCOUNTING222 - Business transaction &1 not reset because of database issue

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERV_ACCOUNTING - CRM_Service: Messages for R/3 Integration

• Message number: 222

• Message text: Business transaction &1 not reset because of database issue

What causes this issue?

Business transaction <(>&<)>V1& cannot be reset, because it cannot
be read from the database.

System Response

Reset of business transaction is skipped.

How to fix this error?

Solve the database issue. Then repeat the reset with the same selection
criteria.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERV_ACCOUNTING222 - Business transaction &1 not reset because of database issue ?

  The SAP error message "CRM_SERV_ACCOUNTING222: Business transaction &1 not reset because of database issue" typically indicates that there is a problem with the database that is preventing the system from resetting a specific business transaction. This error can occur in the context of SAP Customer Relationship Management (CRM) when there are issues related to data integrity, database locks, or other database-related problems.
  Causes:
  
  Database Locking: The business transaction may be locked by another process, preventing it from being reset.
  Data Integrity Issues: There may be inconsistencies or corruption in the database that are preventing the transaction from being processed correctly.
  Database Connectivity Issues: Problems with the connection to the database can lead to errors when trying to access or modify data.
  Transaction State: The business transaction may be in a state that does not allow it to be reset due to business logic or rules defined in the system.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the business transaction. If you find locks, you may need to wait for them to be released or contact the user who holds the lock.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any integrity issues. This may involve using transaction codes like DB02 or DBACOCKPIT to monitor database health.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the underlying issue.
  Database Connection: Ensure that the database connection is stable and that there are no network issues affecting connectivity.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SLG1 (to view application logs), and DB02 (to monitor database performance).
  SAP Notes: Regularly check for updates and patches in the SAP Support Portal, as SAP frequently releases notes that address known issues and provide solutions.
  System Monitoring: Implement regular monitoring of your SAP system and database to proactively identify and resolve issues before they lead to errors.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CRM_SERV_ACCOUNTING222.