How To Fix CRM_SERV_ACCOUNTING220 - Business trans. &1 not loaded: Billing doc. locked or no change authoriz.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERV_ACCOUNTING - CRM_Service: Messages for R/3 Integration

• Message number: 220

• Message text: Business trans. &1 not loaded: Billing doc. locked or no change authoriz.

What causes this issue?

At least one billing document or one billing due list item that is a
follow-up of business transaction <(>&<)>V1& is locked or you have
no sufficient change authorization.

System Response

Operational load of the business transaction <(>&<)>V1& including
all billing documents and billing due list items is skipped.

How to fix this error?

Do one or more of the following, before you repeat the load with the
same selection criteria:
Wait until all billing documents and billing due list items are
unlocked.
Grant sufficient change authorization to the user.
Use a user ID with sufficient change authorization.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERV_ACCOUNTING220 - Business trans. &1 not loaded: Billing doc. locked or no change authoriz. ?

  The SAP error message CRM_SERV_ACCOUNTING220 indicates that a business transaction (in this case, a billing document) is either locked or the user does not have the necessary authorization to make changes to it. This error typically occurs in the context of billing and service management within the SAP Customer Relationship Management (CRM) module.
  Causes:
  
  Billing Document Locked: The billing document may be locked by another user or process. This can happen if the document is currently being edited or processed by another transaction.
  Authorization Issues: The user attempting to access or modify the billing document may not have the required authorizations. This could be due to missing roles or permissions in the user's profile.
  Document Status: The billing document may be in a status that does not allow changes (e.g., completed, archived).
  Technical Issues: There may be underlying technical issues, such as database locks or inconsistencies in the system.
  
  Solutions:
  
  
  Check Document Lock:
  
  Use transaction code SM12 to check for locks on the billing document. If you find that the document is locked, you may need to wait for the other user to finish or contact them to release the lock.
  
  
  
  Review Authorizations:
  
  Verify the user's authorizations using transaction code SU53 after the error occurs. This will show you the last authorization check and help identify any missing permissions.
  If necessary, work with your SAP security team to ensure that the user has the appropriate roles and authorizations to access and modify the billing document.
  
  
  
  Check Document Status:
  
  Review the status of the billing document in the relevant transaction (e.g., VF03 for billing documents) to ensure it is in a state that allows changes.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues that may be causing the lock or authorization failure.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To check and manage locks.
  SU53: To analyze authorization failures.
  VF03: To display billing documents.
  
  
  
  Authorization Objects: Common authorization objects related to billing and service management include:
  
  V_VBAK_VKO: Sales Document: Authorization for Sales Organization.
  V_VBRK_VKO: Billing Document: Authorization for Sales Organization.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization management and document processing in CRM.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.