How To Fix CRM_SERV_ACCOUNTING223 - Business transaction &1 not reset because of lock or authoriz. issue

CRM_SERV_ACCOUNTING223 - Overview

• Message type: E = Error

• Message class: CRM_SERV_ACCOUNTING - CRM_Service: Messages for R/3 Integration

• Message number: 223

• Message text: Business transaction &1 not reset because of lock or authoriz. issue

What causes this issue?

Business transaction <(>&<)>V1& is either locked, you have no
sufficient change authorization, or the business transaction is in a
status that doesn't allow changes.

System Response

Reset of the business transaction is skipped.

How to fix this error?

Do one or more of the following, before you repeat the reset with same
selection criteria:
Wait until the business transaction is unlocked.
Grant sufficient change authorization to the user.
Use a user ID with sufficient change authorization.
Set transaction to a status that allows changes.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERV_ACCOUNTING223 - Business transaction &1 not reset because of lock or authoriz. issue ?

  The SAP error message CRM_SERV_ACCOUNTING223 indicates that a business transaction (identified by &1) cannot be reset due to a lock or authorization issue. This error typically occurs in the context of service management or service order processing within the SAP Customer Relationship Management (CRM) module.
  Causes:
  
  Lock Issues: The business transaction may be locked by another user or process. This can happen if another user is currently processing the transaction or if there is a system-level lock in place.
  Authorization Issues: The user attempting to reset the transaction may not have the necessary authorizations to perform this action. This could be due to missing roles or permissions in the user's profile.
  Transaction State: The transaction may be in a state that does not allow it to be reset, such as being in a completed or closed status.
  Database Locks: There may be database-level locks that prevent the transaction from being modified.
  
  Solutions:
  
  
  Check Locks:
  
  Use transaction SM12 to