How To Fix CRM_SC003 - Subscriptions do not exist for BDOC type BUS_TRANS_ITM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SC - Messages for Maintenance/Query Scenario Table

• Message number: 003

• Message text: Subscriptions do not exist for BDOC type BUS_TRANS_ITM

What causes this issue?

You have set the <ZK>Extended Order Management active</> flag. However,
there are no subscriptions for the BDOC type BUS_TRANS_ITM available. In
order to be able to distribute orders to fulfilment systems,
subscriptions must be created for this BDoc type (to be more precise:
for the publication DOM Order Split (MESG)).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create the respective subscriptions via the Middleware administration
console.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SC003 - Subscriptions do not exist for BDOC type BUS_TRANS_ITM ?

  The SAP error message CRM_SC003 indicates that there are no subscriptions for the Business Document (BDOC) type BUS_TRANS_ITM. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process or synchronize data related to transactions, and it suggests that the system is unable to find the necessary subscriptions to handle the specified BDOC type.
  Cause:
  
  Missing Subscriptions: The most common cause of this error is that there are no active subscriptions for the specified BDOC type in the system. Subscriptions are necessary for the system to know which data should be processed and how it should be handled.
  Configuration Issues: There may be configuration issues in the middleware or in the CRM system that prevent the proper setup of subscriptions.
  Data Transfer Issues: If there are issues with data transfer or if the BDOC type is not correctly defined in the system, it can lead to this error.
  System Updates or Changes: Recent updates or changes in the system might have affected the existing subscriptions or the configuration related to BDOC types.
  
  Solution:
  
  
  Check Subscriptions: 
  
  Go to transaction R3AR2 (or R3AR3 for monitoring) in the SAP system to check the existing subscriptions for the BDOC type BUS_TRANS_ITM.
  If there are no subscriptions, you will need to create them.
  
  
  
  Create Subscriptions:
  
  Use transaction CRMD_ORDER to create the necessary subscriptions for the BDOC type. Ensure that the relevant data is being subscribed to.
  You may need to consult with your SAP Basis or CRM functional team to ensure that the subscriptions are set up correctly.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the CRM system and the middleware (if applicable) to ensure that they are correctly set up to handle the BDOC type.
  Ensure that the necessary communication settings are in place for data transfer.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific BDOC type and error message for any additional troubleshooting steps or known issues.
  
  
  
  System Restart: In some cases, restarting the relevant services or the entire system may help resolve temporary issues.
  
  
  Related Information:
  
  BDOC Types: BDOC (Business Document) types are used in SAP CRM to represent business objects and their data. Each BDOC type has specific data structures and processing logic.
  Middleware: If you are using SAP PI/PO (Process Integration/Process Orchestration) or another middleware solution, ensure that the configurations there are also correct.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP CRM for further assistance.