How To Fix CRM_SC001 - Scenario settings are not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SC - Messages for Maintenance/Query Scenario Table

• Message number: 001

• Message text: Scenario settings are not maintained

What causes this issue?

The system tried to read settings for the <ZK>Extended Order Management
</> scenario.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the required Customizing settings for the <ZK>Extended Order
Management</> scenario in the Customizing activity
<DS:SIMG.CRM_SCEN_PROCESS>Maintain Scenario Settings</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SC001 - Scenario settings are not maintained ?

  The SAP error message "CRM_SC001: Scenario settings are not maintained" typically occurs in the SAP Customer Relationship Management (CRM) module when certain configuration settings for a specific scenario are missing or not properly maintained. This can happen in various contexts, such as when trying to create or process a transaction that relies on specific scenario settings.
  Cause:
  
  Missing Configuration: The scenario you are trying to use has not been configured in the system. This could be due to a lack of necessary entries in the customizing settings.
  Incorrect Settings: The settings that are present may be incorrect or incomplete, leading to the system being unable to process the request.
  Transport Issues: If the configuration was recently transported from another system, it may not have been fully or correctly transported.
  User Authorizations: Sometimes, the user may not have the necessary authorizations to access the scenario settings.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant area for the scenario you are working with.
  Ensure that all necessary settings for the scenario are maintained. This may include settings for business partners, transaction types, or other related configurations.
  
  
  
  Maintain Scenario Settings:
  
  If you identify that the scenario settings are missing, you will need to create or maintain them. This typically involves defining the scenario in the system and ensuring all required parameters are set.
  
  
  
  Review Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and successfully imported.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and maintain the scenario settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the scenario you are working with. This can provide insights into what settings are required.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide more detailed guidance based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or CRMD_ORDER (to work with CRM orders) to navigate to the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on the error message.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify and resolve the issue related to the "CRM_SC001" error message in SAP.