How To Fix CRM_ROUTING_GROUP404 - Neither agent nor agent guid was given to the function module

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 404

• Message text: Neither agent nor agent guid was given to the function module

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP404 - Neither agent nor agent guid was given to the function module ?

  The SAP error message "CRM_ROUTING_GROUP404: Neither agent nor agent GUID was given to the function module" typically occurs in the context of SAP CRM (Customer Relationship Management) when a function module that requires an agent or agent GUID (Globally Unique Identifier) is called without providing the necessary parameters. This can happen in various scenarios, such as when trying to route a business transaction or when processing a service request.
  
  Cause:
  
  Missing Parameters: The function module is being called without the required agent or agent GUID parameters. This can happen if the calling program or transaction does not correctly pass these values.
  
  Configuration Issues: There may be issues with the configuration of the CRM system, such as missing or incorrect settings for agents or routing.
  Custom Development: If there are custom developments or enhancements in the CRM system, they may not be handling the agent information correctly.
  Data Issues: The data being processed may not have