Message type: E = Error
Message class: CRM_ROUTING_GROUP -
Message number: 402
Message text: No agent found for given agent guid &1
No agent could be selected for the given agent guid.
System could not determine agent userid for the given agent guid.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
CRM_ROUTING_GROUP402
- No agent found for given agent guid &1 ?The SAP error message "CRM_ROUTING_GROUP402 No agent found for given agent guid &1" typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find an agent (user or employee) associated with the provided GUID (Globally Unique Identifier). This can happen in various scenarios, such as when trying to assign a task, route a message, or perform any action that requires an agent to be identified. Causes: Invalid GUID: The GUID provided does not correspond to any existing agent in the system. Agent Deactivation: The agent might have been deactivated or deleted from the system. Data Synchronization Issues: There may be issues with data synchronization between different systems or modules. Authorization Issues: The user may not have the necessary authorizations to access the agent's information.
Configuration Issues: There may be misconfigurations in the CRM routing settings or agent assignment. Solutions: Verify the GUID: Check the GUID being used to ensure it is
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CRM_ROUTING_GROUP401
No guid found for given agent &1
What causes this issue? No guid could be selected for the given agent userid.System Response System cannot determine agent guid.How to fix this erro...
CRM_ROUTING_GROUP400
* * * * Business Routing * * *
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
CRM_ROUTING_GROUP403
Agent &1 and agent guid &2 do not match
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
CRM_ROUTING_GROUP404
Neither agent nor agent guid was given to the function module
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
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