Message type: E = Error
Message class: CRM_ROUTING_GROUP -
Message number: 400
Message text: * * * * Business Routing * * *
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CRM_ROUTING_GROUP400
- * * * * Business Routing * * * ?The SAP error message "CRM_ROUTING_GROUP400" typically relates to issues in the Business Routing component of SAP CRM (Customer Relationship Management). This error can occur due to various reasons, often associated with the configuration of routing groups or the assignment of resources in the system.
Cause: Routing Group Configuration: The routing group may not be properly configured or may be missing required entries. Resource Assignment: There may be issues with how resources (like employees or equipment) are assigned to the routing group. Master Data Issues: Missing or incorrect master data related to the routing group, such as service locations or resource availability. Inconsistent Data: There may be inconsistencies in the data that the system is trying to process, such as overlapping time slots or incorrect dates.
Solution: Check Routing Group Configuration: Navigate to the configuration settings for routing groups in SAP CRM. Ensure that all necessary parameters are correctly set up and that the routing group is active. Review Resource Assignments: Verify
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