How To Fix CRM_ROUTING_GROUP062 - Job Wizard stopped by user (BACK command)

CRM_ROUTING_GROUP062 - Overview

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 062

• Message text: Job Wizard stopped by user (BACK command)

What causes this issue?

The user exited the Job Wizard by using the Back command. A job was not
saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_ROUTING_GROUP062 - Details

• The SAP error message "CRM_ROUTING_GROUP062 Job Wizard stopped by user (BACK command)" typically occurs in the context of the SAP CRM (Customer Relationship Management) system when a user interrupts a process or job that is being executed in the Job Wizard. This can happen for various reasons, such as user intervention, system performance issues, or misconfigurations.
  
  Cause:
  
  User Intervention: The most common cause is that the user manually pressed the BACK button or canceled the job execution.
  System Performance: If the system is slow or unresponsive, users might think the job is stuck and decide to cancel it.
  
  Configuration Issues: There may be issues with the configuration of the Job Wizard or the specific job being executed.
  Job Dependencies: If the job has dependencies that are not met, it may lead to a situation where the user decides to cancel the job.
  
  
  Solution:
  
  Check User Actions: Verify if the user intentionally canceled the job. If so, no