How To Fix CRM_ROUTING_GROUP061 - Job Wizard stopped by user (EXIT command)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 061

• Message text: Job Wizard stopped by user (EXIT command)

What causes this issue?

The user exited the Job Wizard by using the cancel function. A job was
not saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP061 - Job Wizard stopped by user (EXIT command) ?

  The SAP error message "CRM_ROUTING_GROUP061 Job Wizard stopped by user (EXIT command)" typically indicates that a job or process in the SAP CRM system was manually terminated by the user. This can happen for various reasons, and understanding the cause and potential solutions can help you address the issue effectively.
  Cause:
  
  User Intervention: The most straightforward cause is that a user manually stopped the job or process. This could be due to a realization that the job was taking too long, was not needed, or was running incorrectly.
  System Performance: If the system is slow or unresponsive, users may choose to stop jobs that are taking longer than expected.
  Job Configuration: There may be issues with how the job was configured, leading to unexpected behavior or results.
  Errors in Job Logic: If the job encounters errors or exceptions during execution, it may lead users to stop it.
  
  Solution:
  
  Review Job Logs: Check the job logs to understand why the job was stopped. Look for any error messages or warnings that could indicate what went wrong.
  User Communication: If the job was stopped by a user, communicate with them to understand their reasons for stopping the job. This can provide insights into whether the job needs adjustments.
  Optimize Job Performance: If performance is an issue, consider optimizing the job. This could involve:
  
  Reducing the data volume being processed.
  Scheduling the job during off-peak hours.
  Reviewing and optimizing the underlying logic or queries used in the job.
  
  
  Re-run the Job: If the job is necessary and has been corrected or optimized, you can re-run it. Ensure that any issues that led to the initial stoppage have been addressed.
  Check for System Issues: If the job is consistently being stopped due to system performance issues, it may be necessary to investigate the overall system performance and resource allocation.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SM37 to monitor job status and logs.
  SAP Notes: Check SAP Notes for any known issues related to the specific job or process you are working with.
  Documentation: Review the documentation for the specific job or process to ensure it is configured correctly.
  Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.