How To Fix CRM_ROUTING_GROUP059 - Error &1 during SUBMIT of job step

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 059

• Message text: Error &1 during SUBMIT of job step

What causes this issue?

The SUBMIT function, which the transferred SUBMIT program scheduled as
a job step, has returned an error code. The job could not be properly
scheduled. However, a header entry does exist for this job in the
background processing tables.

System Response

An error number appears in the message text. This number can be
interpreted as follows:
4,,Scheduling was terminated by the user
8,,Error during job scheduling (JOB_SUBMIT)
12,,Error during internal number assignment

How to fix this error?

Either consult the system log (transaction SM21) or show this message
to your system administrator.
Check the status of the scheduled job in job management. Delete this
job if it was not scheduled correctly.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP059 - Error &1 during SUBMIT of job step ?

  The SAP error message CRM_ROUTING_GROUP059 typically indicates an issue related to the routing group during the submission of a job step in the SAP CRM system. This error can occur for various reasons, and understanding the cause and potential solutions is essential for troubleshooting.
  Cause:
  
  Invalid Routing Group: The routing group specified in the job step may not exist or may not be correctly configured in the system.
  Authorization Issues: The user or the job may not have the necessary authorizations to access the routing group.
  Configuration Errors: There may be configuration issues in the CRM system related to the routing groups or the job itself.
  Data Inconsistencies: There could be inconsistencies in the data related to the routing group, such as missing or incorrect entries.
  
  Solution:
  
  
  Check Routing Group Configuration:
  
  Go to the transaction code CRMD_ORDER or SPRO to check the configuration of the routing groups.
  Ensure that the routing group specified in the job step exists and is correctly configured.
  
  
  
  Verify Authorizations:
  
  Check the user authorizations to ensure that the user executing the job has the necessary permissions to access the routing group.
  Use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Review Job Step Parameters:
  
  Review the parameters and settings of the job step to ensure that they are correctly defined.
  Make sure that the routing group is correctly referenced in the job step.
  
  
  
  Check for Data Inconsistencies:
  
  Look for any inconsistencies in the data related to the routing group. This may involve checking related tables or entries in the CRM system.
  Use transaction SE16 to view relevant tables and ensure that all necessary data is present and correct.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the job step to identify the exact point of failure. This may require technical expertise in ABAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, SE16, and SU53.
  SAP Documentation: Refer to SAP Help documentation for detailed information on routing groups and job scheduling in CRM.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.