How To Fix CRM_ROUTING_GROUP058 - Error &1 calling up WIZARD_JOB_OPEN

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 058

• Message text: Error &1 calling up WIZARD_JOB_OPEN

What causes this issue?

The WIZARD_JOB_OPEN function has returned an error code. The job could
not be scheduled.

System Response

An error number appears in the message text. This number has the
following meaning:
1,,CANT_CREATE_JOB,,Job cannot be generated, see SYSLOG
2,,INVALID_JOB_DATA,,Job contains invalid job data, see SYSLOG
3,,JOBNAME_MISSING,,Job name was not entered
4,,OTHERS,,Other errors

How to fix this error?

Either consult the system log (transaction SM21) or show this message
to your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP058 - Error &1 calling up WIZARD_JOB_OPEN ?

  The SAP error message CRM_ROUTING_GROUP058 with the description "Error &1 calling up WIZARD_JOB_OPEN" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the wizard functionality, often during the execution of a job or process that involves a wizard interface.
  Possible Causes:
  
  Configuration Issues: There may be a misconfiguration in the CRM system or in the specific wizard being called.
  Authorization Problems: The user may not have the necessary authorizations to execute the wizard or access certain data.
  Data Inconsistencies: There could be inconsistencies or missing data in the underlying tables that the wizard relies on.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM being used.
  Technical Issues: Problems with the underlying application server or database could also lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to the wizard and ensure that everything is set up correctly.
  User Authorizations: Verify that the user has the necessary authorizations to access and execute the wizard. You may need to consult with your SAP security team.
  Data Validation: Check for any inconsistencies or missing data in the relevant tables. You may need to run consistency checks or data validation reports.
  Review Logs: Look at the application logs (transaction SLG1) for more detailed error messages that could provide additional context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve known issues.
  System Restart: In some cases, restarting the application server or the entire SAP system may resolve transient issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 for application logs, SE80 for development work, and SU53 for authorization checks.
  Documentation: Review SAP documentation related to CRM wizards and job processing for additional insights.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_ROUTING_GROUP058 error in your SAP CRM system.