How To Fix CRM_ROUTING_GROUP063 - Job Wizard stopped by user (EXIT command)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 063

• Message text: Job Wizard stopped by user (EXIT command)

What causes this issue?

The user exited the Job Wizard using the EXIT command. No job was
saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP063 - Job Wizard stopped by user (EXIT command) ?

  The SAP error message "CRM_ROUTING_GROUP063 Job Wizard stopped by user (EXIT command)" typically indicates that a user has manually terminated a job or process in the SAP CRM system. This can happen for various reasons, such as the user deciding to stop a long-running job, or an error occurring that prompted the user to exit the process.
  Causes:
  
  User Intervention: The most common cause is that the user has intentionally stopped the job using the EXIT command.
  Long Processing Time: If the job takes too long to complete, the user may decide to terminate it.
  Errors in Job Execution: There may be underlying issues or errors in the job that caused the user to stop it.
  System Performance Issues: If the system is slow or unresponsive, users may choose to exit the job.
  
  Solutions:
  
  Review Job Logs: Check the job logs to understand why the job was stopped. Look for any error messages or warnings that may indicate underlying issues.
  Optimize Job Performance: If the job is taking too long, consider optimizing the job's performance. This could involve:
  
  Reducing the data volume being processed.
  Scheduling the job during off-peak hours.
  Reviewing and optimizing the underlying code or queries.
  
  
  User Training: Ensure that users are trained on how to properly manage jobs and understand the implications of stopping a job.
  Error Handling: Implement better error handling in the job to prevent users from needing to stop it due to errors.
  System Monitoring: Monitor system performance to identify any bottlenecks that may be causing jobs to run slowly.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SM37 to monitor job status and logs.
  SAP Notes: Check SAP Notes for any known issues related to the specific job or process you are running.
  Documentation: Refer to SAP documentation for best practices on job scheduling and management in CRM.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP experts for a more in-depth analysis.