How To Fix CRM_ROUTING_GROUP019 - Enter the attribute name or the attribute characteristics

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 019

• Message text: Enter the attribute name or the attribute characteristics

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP019 - Enter the attribute name or the attribute characteristics ?

  The SAP error message CRM_ROUTING_GROUP019 typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to create or modify a routing group and has not provided the necessary attribute name or characteristics. This error indicates that the system requires specific information to proceed.
  Cause:
  The error is caused by one of the following reasons:
  
  Missing Attribute Name: The user has not entered an attribute name that is required for the routing group.
  Incomplete Data Entry: The user may have skipped a field or not filled in all the necessary details related to the routing group.
  Configuration Issues: There may be issues with the configuration of the routing group in the system, leading to the requirement for additional attributes.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Input Fields: Ensure that all required fields are filled out correctly. Specifically, look for the attribute name or characteristics that need to be entered.
  
  
  Review Documentation: Consult the SAP documentation or help files related to routing groups to understand what attributes are necessary and how to enter them correctly.
  
  
  Configuration Review: If you have access to the configuration settings, review the settings for routing groups in the SAP CRM system. Ensure that all necessary attributes are defined and that there are no missing configurations.
  
  
  User Authorization: Ensure that you have the necessary permissions to create or modify routing groups. Sometimes, lack of authorization can lead to incomplete data entry.
  
  
  Consult with SAP Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to routing groups, such as CRMD_ORDER or CRMD_ORDERADM_H.
  Training and Documentation: If you are new to SAP CRM, consider undergoing training or reviewing documentation to better understand the system's requirements for routing groups.
  
  By following these steps, you should be able to resolve the error and successfully enter the required attribute name or characteristics for the routing group in SAP CRM.