How To Fix CRM_ROUTING_GROUP018 - Routing group will be selected in the background

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 018

• Message text: Routing group will be selected in the background

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP018 - Routing group will be selected in the background ?

  The SAP error message CRM_ROUTING_GROUP018 indicates that a routing group will be selected in the background. This message typically arises in the context of SAP CRM (Customer Relationship Management) when there is an issue with the routing group configuration or selection process.
  
  Cause:
  
  Routing Group Configuration: The routing group may not be properly configured in the system. This could be due to missing or incorrect settings in the routing group definition.
  Background Processing: The system is attempting to select a routing group automatically in the background, which may not be set up correctly or may not have the necessary data to perform the selection.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data related to the routing groups, such as missing assignments or incorrect relationships.
  User Authorizations: The user may not have the necessary authorizations to view or select the routing group.
  
  
  Solution:
  
  
  Check Routing Group Configuration:
  
  Navigate to the configuration settings for routing