How To Fix CRM_ROUTING_GROUP017 - Select a selection criterion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 017

• Message text: Select a selection criterion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP017 - Select a selection criterion ?

  The SAP error message CRM_ROUTING_GROUP017 with the description "Select a selection criterion" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to execute a function or transaction that requires specific selection criteria to be defined, but none have been provided.
  Cause:
  The error is triggered when:
  
  The user tries to execute a report, transaction, or function that requires input parameters or selection criteria.
  The required fields for selection criteria are left blank or not filled in properly.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Input Fields: Ensure that all mandatory selection criteria fields are filled in. Look for any fields that are marked as required (often indicated by an asterisk or highlighted in some way).
  
  
  Review Documentation: If you are unsure which fields are required, refer to the documentation or help text associated with the transaction or report you are trying to execute.
  
  
  Use Default Values: If applicable, try using default values for selection criteria to see if that allows the transaction to proceed.
  
  
  Consult with Colleagues: If you are part of a team, check with colleagues who may have experience with the same transaction to see what selection criteria they typically use.
  
  
  System Configuration: If you believe that the selection criteria should not be mandatory, consult with your SAP administrator or technical team to review the configuration settings for the transaction.
  
  
  Error Logs: If the issue persists, check the system logs for any additional error messages or information that might provide more context about the problem.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes within the CRM module, so knowing the specific transaction can help in troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to execute the transaction or report.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.