How To Fix CRM_ROUTING_GROUP015 - Profile selected does not correspond to the profile tempate of the node

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 015

• Message text: Profile selected does not correspond to the profile tempate of the node

What causes this issue?

You cannot assign a profile to a profile template node if the profile
does not belong to this profile template.

System Response

The system does not allow you to assign the profile to this profile
template node.

How to fix this error?

Each profile is based on a particular profile template. Ensure that the
profile you are assigning belongs to the profile template in question.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP015 - Profile selected does not correspond to the profile tempate of the node ?

  The SAP error message "CRM_ROUTING_GROUP015: Profile selected does not correspond to the profile template of the node" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is a mismatch between the routing profile selected for a particular node and the expected profile template.
  Cause:
  
  Profile Mismatch: The routing profile that has been selected for a specific node does not match the profile template defined for that node. This can happen if the profile was changed or if the node was configured incorrectly.
  Configuration Issues: There may be issues in the configuration settings of the routing profiles or the nodes in the CRM system.
  Data Inconsistency: There could be inconsistencies in the data related to the routing profiles or the nodes, possibly due to changes made in the system without proper updates to related configurations.
  
  Solution:
  
  
  Check Profile Configuration:
  
  Go to the configuration settings for the routing profiles and verify that the selected profile matches the expected profile template for the node in question.
  Ensure that the profile is correctly assigned to the node and that it adheres to the defined templates.
  
  
  
  Review Node Settings:
  
  Check the settings of the node where the error occurred. Make sure that the node is configured to use the correct profile template.
  If necessary, reassign the correct profile to the node.
  
  
  
  Update or Correct Data:
  
  If there are inconsistencies in the data, you may need to update the relevant records to ensure that they align with the expected configurations.
  This may involve correcting any manual entries or adjustments made to the routing profiles or nodes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed guidance on configuring routing profiles and nodes. This can provide insights into best practices and common pitfalls.
  
  
  
  Testing:
  
  After making changes, conduct tests to ensure that the error no longer occurs and that the routing functions as expected.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or SPRO to access the relevant configuration settings.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.