How To Fix CRM_ROUTING_GROUP013 - No node selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 013

• Message text: No node selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP013 - No node selected ?

  The SAP error message "CRM_ROUTING_GROUP013 No node selected" typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to perform an action that requires a selection of a node in a hierarchical structure, such as a business partner hierarchy, organizational structure, or a similar tree structure.
  Cause:
  
  No Selection Made: The most common cause of this error is that the user has not selected any node in the hierarchy before attempting to execute an action that requires a node selection.
  Hierarchy Structure Issues: There may be issues with the hierarchy structure itself, such as missing nodes or incorrect configurations.
  Authorization Issues: The user may not have the necessary authorizations to view or select certain nodes in the hierarchy.
  System Configuration: There could be a configuration issue in the CRM system that affects how nodes are displayed or selected.
  
  Solution:
  
  Select a Node: Ensure that you have selected a valid node in the hierarchy before proceeding with the action. This can usually be done by clicking on the desired node in the tree structure.
  Check Hierarchy Structure: Verify that the hierarchy structure is correctly set up and that all necessary nodes are present. You may need to consult with your system administrator or a functional consultant to review the configuration.
  Review Authorizations: Check if you have the necessary authorizations to access and select nodes in the hierarchy. If not, you may need to request additional permissions from your SAP security team.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Restart the Transaction: Sometimes, simply restarting the transaction or refreshing the screen can resolve temporary glitches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the SAP Help Portal for documentation related to the specific CRM module you are using, as it may provide insights into the expected behavior and troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or a consultant for further investigation.