Message type: E = Error
Message class: CRM_ROUTING_GROUP -
Message number: 021
Message text: Attribute &1: Format &2 is invalid
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CRM_ROUTING_GROUP021
- Attribute &1: Format &2 is invalid ?The SAP error message CRM_ROUTING_GROUP021 indicates that there is an issue with the format of a specific attribute in the context of CRM routing. The message typically states: "Attribute &1: Format &2 is invalid," where &1 represents the attribute name and &2 represents the invalid format.
Cause: The error is usually caused by one of the following reasons: Incorrect Data Format: The attribute value being processed does not conform to the expected format defined in the system. This could be due to incorrect data entry or data being imported from an external source.
Configuration Issues: There may be a misconfiguration in the CRM routing settings or in the data model that defines the expected formats for certain attributes. Data Type Mismatch: The attribute may be expecting a specific data type (e.g., numeric, date, string) and the provided value does not match this expectation.
Solution: To resolve the error, you can take the following steps: Check the Attribute Value: Identify
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