How To Fix CRM_QUOTATION008 - Quotation accepted can only be set for quotation items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_QUOTATION - Quotation-related messages

• Message number: 008

• Message text: Quotation accepted can only be set for quotation items

What causes this issue?

The item does not have status of a quotation, and can therefore not be
converted into the status "Quotation accepted". It has either already
been converted into an order item, or it was never had the quotation
status.

System Response

The "Accept Quotation" transaction is not executed.

How to fix this error?

Only use "Accept Quotation" for quotations.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_QUOTATION008 - Quotation accepted can only be set for quotation items ?

  The SAP error message CRM_QUOTATION008 indicates that there is an issue with the status of a quotation in the SAP CRM system. Specifically, the message states that "Quotation accepted can only be set for quotation items." This means that the system is trying to set the status of a quotation to "accepted," but it is encountering items that are not valid for this status.
  Cause:
  
  Incorrect Item Type: The quotation may contain items that are not classified as quotation items. For example, if there are service items or other non-quotation items included, the system will not allow the status to be set to "accepted."
  Incomplete Data: There may be missing or incorrect data in the quotation items that prevents the system from processing the acceptance.
  Status Management: The status of the quotation or its items may not be correctly managed, leading to inconsistencies in the data.
  
  Solution:
  
  Check Quotation Items: Review the items in the quotation to ensure that all items are valid quotation items. Remove or correct any items that do not belong.
  Validate Data: Ensure that all required fields for the quotation items are filled out correctly. This includes checking for any missing information that might be causing the error.
  Review Status: Check the current status of the quotation and its items. Make sure that the items are in a state that allows for the acceptance status to be set.
  Use Transaction Codes: Utilize transaction codes like CRMD_ORDER to access the quotation and review the details of the items.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing quotation statuses and item types.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that the user has the necessary authorizations to change the status of the quotation.
  System Configuration: If the issue persists, it may be necessary to consult with your SAP Basis or technical team to check for any configuration issues in the CRM system.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.