How To Fix CRM_QUOTATION007 - The document does not contain quotation-relevant items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_QUOTATION - Quotation-related messages

• Message number: 007

• Message text: The document does not contain quotation-relevant items

What causes this issue?

CASE &V1&.
WHEN '0'.
The document does not contain any items. The switch "Copy items to
quotations" is therefore useless.
WHEN '-'.
The document does not contain items marked as relevant for quotations.
It is therefore not possible to convert items to quotation status.
WHEN ' '.
The document does not contain items set for converting a quotation to a
sales order. It is therefore not possible to convert quotation items to
order items.
WHEN 'X'.
The document does not contain items set for copying quotations to sales
orders. It is therefore not possible to copy quotation items to order
items.
ENDCASE.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

If you require other settings, you can change these in Customizing for
item categories.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_QUOTATION007 - The document does not contain quotation-relevant items ?

  The SAP error message CRM_QUOTATION007 indicates that the document you are trying to process does not contain any items that are relevant for a quotation. This typically occurs in the context of creating or processing quotations in the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  No Items Added: The most common cause is that the document (e.g., sales order, opportunity) does not have any items that are marked as relevant for quotation.
  Item Category Settings: The item categories in the document may not be configured to allow quotation items.
  Document Type: The document type being used may not support quotation items.
  Item Status: Items may be in a status that does not allow them to be included in a quotation.
  Configuration Issues: There may be configuration issues in the CRM system that prevent items from being recognized as quotation-relevant.
  
  Solution:
  
  Check Document Items: Ensure that the document you are working with has items added to it. If there are no items, you will need to add them.
  Review Item Categories: Check the item categories of the items in the document. Make sure they are set up to be relevant for quotations. You can do this by reviewing the configuration in the item category settings.
  Verify Document Type: Ensure that the document type you are using is appropriate for creating quotations. If necessary, switch to a different document type that supports quotation items.
  Check Item Status: Review the status of the items in the document. If they are not in a status that allows them to be included in a quotation, you may need to change their status.
  Consult Configuration: If you suspect configuration issues, consult with your SAP administrator or a consultant to review the settings related to quotations and item categories in the CRM system.
  Testing: After making the necessary changes, try to create or process the quotation again to see if the issue is resolved.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to CRM quotations and item categories for more detailed information on how to configure and manage these elements.
  User Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.