How To Fix CRM_QUOTATION006 - Customizing for item category '&1' does not allow quotation processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_QUOTATION - Quotation-related messages

• Message number: 006

• Message text: Customizing for item category '&1' does not allow quotation processing

What causes this issue?

You cannot convert this item to the status quotation or inquiry as a
result of Customizing settings.

System Response

The status is not changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

If you also need quotation processing for item category '&V1&', you have
to flag the item as relevant for quotations in Customizing for item
categories.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_QUOTATION006 - Customizing for item category '&1' does not allow quotation processing ?

  The SAP error message CRM_QUOTATION006 indicates that the item category specified (represented by &1) is not configured to allow quotation processing in the SAP CRM system. This typically occurs when the item category settings in the system do not permit the creation or processing of quotations for that specific item category.
  Cause:
  
  Item Category Configuration: The item category may not be set up correctly in the customizing settings. Specifically, the item category may not be marked as allowed for quotation processing.
  Missing Customizing Settings: The necessary customizing settings for the item category might be missing or incomplete.
  Incorrect Item Category Usage: The item category being used may not be intended for quotations, or it may be restricted for certain document types.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Item Category Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Sales and Distribution > Basic Functions > Sales Document > Sales Document Item > Define Item Categories.
  Locate the item category that is causing the error and check its settings.
  
  
  
  Allow Quotation Processing:
  
  Ensure that the item category is configured to allow quotation processing. Look for a setting that specifies whether the item category can be used in quotations.
  If necessary, modify the settings to allow quotation processing.
  
  
  
  Review Item Category Determination:
  
  Check the item category determination logic to ensure that the correct item category is being assigned during the quotation creation process.
  This can be found under Sales and Distribution > Basic Functions > Sales Document > Sales Document Item > Define Item Category Determination.
  
  
  
  Test Changes:
  
  After making the necessary changes, test the quotation creation process again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the settings or need further clarification, refer to the SAP documentation or consult with your SAP functional consultant.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or VA01 (to create a quotation) for testing.
  User Authorizations: Ensure that you have the necessary authorizations to make changes in the customizing settings.
  Transport Requests: If changes are made in a development environment, ensure that they are transported to the quality and production environments as needed.
  
  By following these steps, you should be able to resolve the CRM_QUOTATION006 error and successfully process quotations for the specified item category.