How To Fix CRM_PS_SERVICEPLAN025 - Entitlement determination executed

CRM_PS_SERVICEPLAN025 - Overview

• Message type: E = Error

• Message class: CRM_PS_SERVICEPLAN -

• Message number: 025

• Message text: Entitlement determination executed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SERVICEPLAN025 - Entitlement determination executed ?

  The SAP error message CRM_PS_SERVICEPLAN025 typically relates to issues with entitlement determination in the context of service planning within the SAP Customer Relationship Management (CRM) module. This error can occur when the system is unable to determine the entitlement for a service plan or service request.
  
  Cause:
  
  Missing or Incorrect Configuration: The entitlement determination process may not be configured correctly in the system. This could include missing settings in the service contract, service level agreements (SLAs), or entitlement profiles.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data related to customers, products, or services that are required for entitlement determination.
  Authorization Issues: The user may not have the necessary authorizations to access the entitlement data or perform the determination process.
  Business Rules: The business rules defined for entitlement determination may not be met, leading to the inability to determine entitlements.
  
  
  Solution:
  
  Check Configuration: Review the configuration settings for entitlement determination in the SAP