How To Fix CRM_PS_SERVICEPLAN024 - Current date is after latest date of approval. Cannot approve the plan

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SERVICEPLAN -

• Message number: 024

• Message text: Current date is after latest date of approval. Cannot approve the plan

What causes this issue?

You have tried to approve the social service plan on a date that is
later than the latest date of approval.

System Response

The system cannot complete the approval process. ,,

How to fix this error?

You must undo decision assessment and then perform decision assessment
again. Gross payment item determination is triggered to calculate a new
latest date of approval.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SERVICEPLAN024 - Current date is after latest date of approval. Cannot approve the plan ?

  The SAP error message CRM_PS_SERVICEPLAN024 indicates that the current date is after the latest date of approval for a service plan. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to approve a service plan that has a defined validity period, and the current date exceeds the latest date allowed for approval.
  Cause:
  
  Date Exceeded: The service plan has a defined approval period, and the current date is beyond the latest date for which the plan can be approved.
  Configuration Issues: There may be configuration settings in the service plan that restrict approval based on dates.
  Business Rules: There may be business rules in place that prevent the approval of plans that are past their validity period.
  
  Solution:
  
  Check Dates: Verify the validity dates of the service plan. Ensure that the current date is within the range of the plan's approval dates.
  Update Plan Dates: If the service plan needs to be approved, consider updating the validity dates to include the current date or a future date.
  Recreate the Plan: If the plan is outdated and cannot be modified, you may need to create a new service plan with the correct dates.
  Consult Configuration: Review the configuration settings related to service plans in your SAP system to ensure they align with your business requirements.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Documentation: Review the SAP documentation related to service plans and approval processes to understand the expected behavior and configuration options.
  User Roles: Ensure that the user attempting to approve the plan has the necessary permissions and roles assigned in the SAP system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.