How To Fix CRM_PS_SERVICEPLAN023 - Error during automatic partner determination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SERVICEPLAN -

• Message number: 023

• Message text: Error during automatic partner determination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SERVICEPLAN023 - Error during automatic partner determination ?

  The SAP error message CRM_PS_SERVICEPLAN023, which indicates "Error during automatic partner determination," typically occurs in the context of partner determination processes in SAP CRM (Customer Relationship Management) when the system is unable to automatically determine the relevant partners for a service plan or service order.
  Causes:
  
  Missing Partner Function Configuration: The partner function required for the transaction may not be configured correctly in the system.
  Inconsistent Data: There may be inconsistencies or missing data in the master data (e.g., customer master, vendor master) that are required for partner determination.
  Partner Determination Procedure: The partner determination procedure assigned to the transaction may not be set up correctly or may not include the necessary partner functions.
  Authorization Issues: The user may not have the necessary authorizations to access the partner determination data.
  Custom Logic: If there are custom enhancements or user exits that affect partner determination, they may be causing the error.
  
  Solutions:
  
  
  Check Partner Function Configuration:
  
  Go to the customizing