How To Fix CRM_PS_PREQ011 - Error during customer rules check

CRM_PS_PREQ011 - Overview

• Message type: E = Error

• Message class: CRM_PS_PREQ - Messages for payment request

• Message number: 011

• Message text: Error during customer rules check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_PREQ011 - Error during customer rules check ?

  The SAP error message CRM_PS_PREQ011, which indicates "Error during customer rules check," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the validation of customer-specific rules during a process, such as creating or modifying a sales order, service order, or other related documents.
  Causes:
  
  
  Configuration Issues: The error may arise from incorrect or incomplete configuration of customer-specific rules in the system.
  Missing Data: Required data for the customer rules may be missing or incorrectly entered in the relevant master data (e.g., customer master, material master).
  Custom Code: If there are custom enhancements or modifications in the system, they may not be functioning correctly, leading to this error.
  Incompatibility: There may be incompatibilities between the data being processed and the rules defined for the customer.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for customer-specific rules in the SAP CRM system. Ensure that all necessary rules are correctly defined and activated.
  Validate