How To Fix CRM_PS_PREQ010 - Payment Request Check Profile is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_PREQ - Messages for payment request

• Message number: 010

• Message text: Payment Request Check Profile is empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_PREQ010 - Payment Request Check Profile is empty ?

  The SAP error message CRM_PS_PREQ010: Payment Request Check Profile is empty typically occurs in the context of the SAP Customer Relationship Management (CRM) module when a payment request is being processed, but the system cannot find a valid payment request check profile. This profile is essential for determining how payment requests should be handled and processed.
  Cause:
  
  Missing Configuration: The payment request check profile has not been defined in the system.
  Incorrect Assignment: The payment request check profile may not be assigned to the relevant transaction or document type.
  Authorization Issues: The user may not have the necessary authorizations to access the payment request check profile.
  Data Inconsistencies: There may be inconsistencies or errors in the master data related to payment processing.
  
  Solution:
  
  
  Define Payment Request Check Profile:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to CRM > Basic Functions > Payment Processing > Define Payment Request Check Profile.
  Create a new profile or modify an existing one to ensure it meets the requirements for processing payment requests.
  
  
  
  Assign the Profile:
  
  Ensure that the payment request check profile is correctly assigned to the relevant transaction or document type.
  This can typically be done in the same configuration area where you defined the profile.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access and use the payment request check profile.
  This can be checked in the user roles and authorizations assigned to the user.
  
  
  
  Review Master Data:
  
  Check the master data related to the payment request to ensure there are no inconsistencies or missing information that could lead to this error.
  
  
  
  Testing:
  
  After making the necessary changes, test the payment request process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary, or SU01 for user authorizations.
  Documentation: Refer to SAP Help documentation for detailed steps on configuring payment processing in CRM.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  By following these steps, you should be able to resolve the error message and ensure that payment requests can be processed correctly in your SAP CRM system.