How To Fix CRM_PS_ELD217 - Assign a valid decision unit to eligibility period &1 - &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_ELD - Messages from Eligibility Determination

• Message number: 217

• Message text: Assign a valid decision unit to eligibility period &1 - &2

What causes this issue?

The eligibility period is assigned to a decision unit that has already
been deleted from the social service plan.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign the eligibility period to an existing decision unit.
On the <LS>Eligibility Period Details</> screen, execute the
<LS>Decision Unit Assignment</> function <LS>Delete</>.
Execute the <LS>Decision Unit Assignment</> function <LS>New</> and
choose one of the suggested decision units.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_ELD217 - Assign a valid decision unit to eligibility period &1 - &2 ?

  The SAP error message CRM_PS_ELD217 indicates that there is an issue with the assignment of a decision unit to an eligibility period in the context of SAP CRM (Customer Relationship Management) and possibly SAP PS (Project System). This error typically arises when the system cannot find a valid decision unit for the specified eligibility period.
  Cause:
  
  Missing Decision Unit: The decision unit that is supposed to be assigned to the eligibility period is either missing or not defined in the system.
  Incorrect Configuration: The configuration settings for decision units or eligibility periods may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the data related to decision units or eligibility periods, such as incorrect dates or invalid entries.
  Authorization Issues: The user may not have the necessary authorizations to view or assign decision units.
  
  Solution:
  
  
  Check Decision Unit Configuration:
  
  Navigate to the configuration settings for decision units in SAP.
  Ensure that the decision unit you are trying to assign is correctly defined and active.
  
  
  
  Verify Eligibility Period:
  
  Check the eligibility period specified in the error message.
  Ensure that the dates and other parameters are correctly set and that they align with the decision unit.
  
  
  
  Assign a Valid Decision Unit:
  
  If the decision unit is missing, create a new decision unit or assign an existing valid decision unit to the eligibility period.
  Use transaction codes like CRMD_ORDER or relevant configuration transactions to make the necessary changes.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to identify any data issues related to decision units and eligibility periods.
  Correct any inconsistencies found during the checks.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the assignment.
  If needed, consult with your SAP security team to review and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on decision units and eligibility periods.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific configuration transactions related to decision units.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.