How To Fix CRM_PS_ELIGIBILITY001 - Detailed Customizing does not exist for eligibility check category 'BAdI'

CRM_PS_ELIGIBILITY001 - Overview

• Message type: E = Error

• Message class: CRM_PS_ELIGIBILITY - Messages for Eligibility Check

• Message number: 001

• Message text: Detailed Customizing does not exist for eligibility check category 'BAdI'

What causes this issue?

Detailed Customizing does not exist for the eligibility check category
BAdI. To define the eligibility check, you need to create an
implementation of the BAdI <NP>CRM_PS_ECC_BADI</> with the filter &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_ELIGIBILITY001 - Detailed Customizing does not exist for eligibility check category 'BAdI' ?

  The SAP error message CRM_PS_ELIGIBILITY001 indicates that there is a problem with the eligibility check configuration in the SAP system, specifically related to a Business Add-In (BAdI). This error typically arises when the system is unable to find the necessary customizing settings for the specified eligibility check category.
  
  Cause:
  
  Missing Customizing Settings: The most common cause of this error is that the necessary customizing settings for the eligibility check category 'BAdI' have not been defined in the system.
  Incorrect Configuration: There may be an incorrect or incomplete configuration in the system that prevents the eligibility check from functioning properly.
  BAdI Implementation Not Active: The BAdI implementation related to the eligibility check may not be active or properly implemented.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing transaction (SPRO) and check the settings for the eligibility check. Ensure that the necessary entries for the eligibility check category 'BAdI' are present.
  You can find the relevant customizing path under: 
  Customer