How To Fix CRM_PS_ELD215 - No decision unit assigned to eligibility period &1 - &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_ELD - Messages from Eligibility Determination

• Message number: 215

• Message text: No decision unit assigned to eligibility period &1 - &2

What causes this issue?

The eligibility period &V1& - &V2& must be assigned to an existing
decision unit.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

On the <LS>Eligibilty Period Details</> screen, execute the function
<LS>New </>in the field <LS>Decision Unit Assignment</> and choose one
of the suggested decision units.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_ELD215 - No decision unit assigned to eligibility period &1 - &2 ?

  The SAP error message CRM_PS_ELD215 "No decision unit assigned to eligibility period &1 - &2" typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with eligibility checks for certain processes, such as promotions, pricing, or other decision-making scenarios.
  Cause:
  This error indicates that there is no decision unit assigned to the specified eligibility period. A decision unit is a key component in the eligibility check process, and it is necessary for determining whether a particular condition or promotion is applicable during the specified time frame.
  Possible Causes:
  
  Missing Configuration: The decision unit may not have been configured correctly in the system.
  Incorrect Time Period: The eligibility period specified may not have a corresponding decision unit assigned.
  Data Inconsistency: There may be inconsistencies in the data related to the decision units and eligibility periods.
  Authorization Issues: The user may not have the necessary authorizations to view or assign decision units.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for decision units in your SAP system.
  Ensure that the decision unit is properly defined and assigned to the relevant eligibility periods.
  
  
  
  Assign Decision Unit:
  
  If the decision unit is missing for the specified eligibility period, you will need to assign it.
  Go to the relevant transaction (e.g., customizing transaction) and assign the decision unit to the eligibility period.
  
  
  
  Review Eligibility Period:
  
  Verify that the eligibility period specified in the error message is correct and exists in the system.
  Ensure that the eligibility period is active and has the necessary settings.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the data related to decision units and eligibility periods to identify any discrepancies.
  Correct any inconsistencies found.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access and modify decision units.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring decision units and eligibility periods.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (SAP Project Reference Object) to access configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_PS_ELD215 error in your SAP system.