How To Fix CRM_PS_ELD216 - Decision unit with BP &1 and attribute &2 not assigned to an elig. period

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_ELD - Messages from Eligibility Determination

• Message number: 216

• Message text: Decision unit with BP &1 and attribute &2 not assigned to an elig. period

What causes this issue?

The decision unit &V1& with decision unit attribute &V2& is not assigned
to an eligibility period.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the assignment block <LS>Eligibility Result for Decision Units</>,
create a new eligibility period and execute the function <LS>Assign</>
to define the decision unit assignment.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_ELD216 - Decision unit with BP &1 and attribute &2 not assigned to an elig. period ?

  The SAP error message CRM_PS_ELD216 indicates that there is an issue with the decision unit in the context of a Business Partner (BP) and a specific attribute not being assigned to an eligibility period. This error typically arises in the context of SAP CRM (Customer Relationship Management) and can be related to various processes, such as pricing, promotions, or eligibility checks.
  Cause:
  
  Missing Assignment: The decision unit (which could be a specific product, service, or promotion) is not properly assigned to the eligibility period for the specified Business Partner.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the decision unit from being recognized as eligible for the specified period.
  Data Inconsistencies: There could be inconsistencies in the data related to the Business Partner or the attributes that are supposed to be linked to the decision unit.
  Incorrect Attribute Settings: The attribute specified in the error message may not be correctly set up or linked to the decision unit.
  
  Solution:
  
  Check Assignments: Verify that the decision unit is correctly assigned to the eligibility period for the Business Partner in question. This can usually be done in the CRM configuration settings.
  Review Configuration: Go through the configuration settings related to decision units and eligibility periods to ensure everything is set up correctly.
  Data Validation: Check the data for the Business Partner and the attributes to ensure there are no discrepancies or missing information.
  Update Attributes: If the attribute is not assigned, you may need to assign it to the decision unit for the relevant eligibility period.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on how to manage decision units and eligibility periods.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes in SAP to access the relevant configuration settings or data records (e.g., CRM customizing transactions).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.