How To Fix CRM_PROVIDER158 - Product &1 can only be used in sharing orders

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 158

• Message text: Product &1 can only be used in sharing orders

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER158 - Product &1 can only be used in sharing orders ?

  The SAP error message CRM_PROVIDER158 indicates that a specific product (denoted by &1) can only be used in sharing orders. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to add a product to an order type that does not support sharing.
  Cause:
  
  Product Configuration: The product in question is configured in the system to be used only in sharing orders. This could be due to its characteristics or the way it has been set up in the product master data.
  Order Type Restrictions: The order type you are trying to use does not allow for the inclusion of products that are designated for sharing orders.
  Business Process Requirements: The business process may require that certain products can only be sold or ordered in specific contexts, such as sharing orders, which are typically used for collaborative or joint sales scenarios.
  
  Solution:
  
  Check Product Master Data: Review the product master data for the product in question. Look for any settings or flags that indicate it is restricted to sharing orders.
  Change Order Type: If the product is indeed meant to be used only in sharing orders, consider changing the order type to one that supports sharing orders.
  Consult Configuration: If you have access to the configuration settings, check the settings for order types and product usage to ensure that they align with your business requirements.
  Contact SAP Support: If you are unsure about the configuration or the implications of changing it, consider reaching out to your SAP support team or consulting SAP documentation for further guidance.
  
  Related Information:
  
  Sharing Orders: These are typically used in scenarios where multiple parties are involved in the sale or distribution of a product. Understanding the business context for sharing orders can help clarify why certain products are restricted.
  SAP Documentation: Refer to the SAP Help Portal or specific CRM documentation for detailed information on product configuration and order management.
  User Roles and Permissions: Ensure that you have the necessary permissions to view and modify product and order type configurations.
  
  By addressing the configuration and understanding the business rules around the product and order types, you should be able to resolve the error and proceed with your order processing.