How To Fix CRM_PROVIDER159 - Product &1 can only be used in master agreement


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PROVIDER -

  • Message number: 159

  • Message text: Product &1 can only be used in master agreement

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PROVIDER159 - Product &1 can only be used in master agreement ?

    The SAP error message CRM_PROVIDER159 indicates that a specific product (denoted as &1) can only be used in the context of a master agreement. This typically occurs in the SAP Customer Relationship Management (CRM) module when trying to associate a product with a transaction or agreement that does not meet the criteria for that product.

    Cause:

    1. Product Configuration: The product in question is configured in the system to be used exclusively within a master agreement. This means it is not allowed to be used in standard sales orders, quotations, or other types of agreements.
    2. Business Rules: There may be specific business rules or policies in place that restrict the use of certain products to master agreements only.
    3. Product Status: The product may have a status that limits its use to specific types of agreements.

    Solution:

    1. Check Product Settings: Review the configuration of the product in the SAP system. Ensure that it is set up correctly and that it is intended to be used in the context you are trying to use it.
    2. Use a Master Agreement: If the product is indeed meant to be used only in a master agreement, create or use an existing master agreement to include the product.
    3. Consult Documentation: Refer to the product documentation or configuration guides to understand the intended use of the product and any restrictions that may apply.
    4. Contact SAP Support: If you believe this message is appearing in error or if you need further clarification on the product's configuration, consider reaching out to SAP support or your internal SAP team for assistance.

    Related Information:

    • Master Agreements: These are long-term agreements that define the terms and conditions for a range of products or services over a specified period. They are often used in B2B transactions.
    • Product Master Data: Understanding how product master data is configured in SAP can help in troubleshooting issues related to product usage.
    • Transaction Types: Familiarize yourself with the different transaction types in SAP CRM and their compatibility with various products.

    By following these steps, you should be able to resolve the error and understand the context in which the product can be used.

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