How To Fix CRM_PROV_IMG_CHECK031 - At least two rating areas are required for multiple SAP CC systems

CRM_PROV_IMG_CHECK031 - Overview

• Message type: E = Error

• Message class: CRM_PROV_IMG_CHECK -

• Message number: 031

• Message text: At least two rating areas are required for multiple SAP CC systems

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROV_IMG_CHECK031 - At least two rating areas are required for multiple SAP CC systems ?

  The SAP error message CRM_PROV_IMG_CHECK031 indicates that when configuring multiple SAP Convergent Charging (CC) systems, at least two rating areas must be defined. This error typically arises during the configuration of the SAP Customer Relationship Management (CRM) system when it is integrated with multiple SAP CC systems.
  
  Cause:
  The error occurs because the system requires a minimum of two rating areas to properly manage and differentiate between the various charging scenarios across multiple SAP CC systems. Rating areas are essential for defining how charges are applied to different services or products, and having only one rating area does not provide the necessary flexibility for multiple systems.
  
  Solution:
  To resolve this error, you need to ensure that at least two rating areas are defined in your configuration. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the SAP CRM system and access the configuration settings for the integration with SAP CC.
  
  
  
  Define Rating Areas:
  
  Navigate to