How To Fix CRM_PROV_IMG_CHECK021 - Billing plan assigned to provider item category &1

CRM_PROV_IMG_CHECK021 - Overview

• Message type: E = Error

• Message class: CRM_PROV_IMG_CHECK -

• Message number: 021

• Message text: Billing plan assigned to provider item category &1

What causes this issue?

A billing plan has been assigned to this item category, but we recommend
not assigning a billing plan to provider items.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete or maintain the relevant entries in the Customizing activity
<DS:SIMG.CRMC_BPL_003>Assign Billing Plan Type to Item Category</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_PROV_IMG_CHECK021 - Details

• The SAP error message CRM_PROV_IMG_CHECK021 indicates that there is an issue with the billing plan assigned to a provider item category in the SAP CRM system. This error typically arises when the system is unable to find a valid billing plan for the specified item category, which can prevent the processing of transactions related to that item.
  
  Cause:
  
  Missing Billing Plan: The most common cause is that there is no billing plan assigned to the specified provider item category.
  Incorrect Configuration: The configuration settings for the billing plan or the item category may be incorrect or incomplete.
  Inconsistent Data: There may be inconsistencies in the data related to the billing plan or the item category in the system.
  Custom Development: If there are custom developments or enhancements in the system, they might interfere with the standard processing of billing plans.
  
  
  Solution:
  
  
  Check Billing Plan Assignment:
  
  Navigate to the configuration settings for the provider item category in the SAP