How To Fix CRM_PROV_IMG_CHECK019 - Non-SAP standard copying routine specified for item category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROV_IMG_CHECK -

• Message number: 019

• Message text: Non-SAP standard copying routine specified for item category &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROV_IMG_CHECK019 - Non-SAP standard copying routine specified for item category &1 ?

  The SAP error message CRM_PROV_IMG_CHECK019 indicates that a non-SAP standard copying routine has been specified for an item category in the CRM system. This error typically arises when the system encounters a copying routine that is not recognized as a standard SAP routine, which can lead to issues in processing transactions or data.
  Cause:
  
  Custom Development: The copying routine specified for the item category may have been customized or developed by a user or a third-party vendor, and it does not conform to the standard SAP routines.
  Configuration Issues: There may be a misconfiguration in the item category settings, where a non-standard routine is incorrectly assigned.
  Missing or Incomplete Implementation: If the copying routine is part of a custom implementation, it may not be fully implemented or activated in the system.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the item category in the CRM system.
  Verify the copying routine assigned to the item category and ensure it is a standard SAP routine or a valid custom routine that has been properly implemented.
  
  
  
  Use Standard Routines:
  
  If possible, revert to using standard SAP copying routines that are recognized by the system. This can help avoid compatibility issues.
  
  
  
  Review Custom Code:
  
  If a custom copying routine is necessary, review the custom code to ensure it is correctly implemented and adheres to SAP standards.
  Ensure that the custom routine is properly registered and available in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific item category and copying routines for guidance on proper configuration and usage.
  
  
  
  Testing:
  
  After making changes, conduct thorough testing to ensure that the error is resolved and that the system behaves as expected.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who can provide insights based on the specific configuration and requirements of your system.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration settings) or SE80 (to check custom developments) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling copying routines in CRM.
  Documentation: Review the SAP Help Portal for documentation on item categories and copying routines in CRM to understand the standard practices and configurations.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.