How To Fix CRM_PROV_IMG_CHECK018 - No copying routine specified for item category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROV_IMG_CHECK -

• Message number: 018

• Message text: No copying routine specified for item category &1

What causes this issue?

No copying routine has been specified for this item category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the relevant entry in the Customizing activity
<DS:SIMG.CRM_SLS_COPY_ITCAT1>Define Copying Control for Item Categories
</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROV_IMG_CHECK018 - No copying routine specified for item category &1 ?

  The SAP error message CRM_PROV_IMG_CHECK018 indicates that there is no copying routine specified for the item category in the context of CRM (Customer Relationship Management) processes. This error typically arises when you are trying to create or process a document (like a sales order, service order, etc.) that involves item categories, and the system cannot find a defined copying routine for the specified item category.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the item category in question has not been properly configured in the system. Specifically, the copying routine that defines how data should be copied from one document to another is missing.
  Incorrect Item Category: The item category being used may not be valid or may not have been set up correctly in the system.
  Custom Development: If there are custom developments or enhancements in the system, they might interfere with the standard copying routines.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for item categories in the SAP system. This can typically be found in the SPRO transaction under:
  SPRO -> SAP Customizing Implementation Guide -> Customer Relationship Management -> Sales Order Management -> Define Item Categories
  
  Ensure that the item category in question has a copying routine defined.
  
  
  
  Define Copying Routine:
  
  If the copying routine is missing, you will need to define it. You can do this by:
  
  Navigating to the relevant configuration area.
  Creating or modifying the copying routine for the item category.
  Ensure that the copying routine is correctly linked to the item category.
  
  
  
  
  
  Check for Custom Enhancements:
  
  If there are any custom enhancements or modifications in your system, review them to ensure they are not causing the issue. You may need to consult with your ABAP developers or technical team.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists. Create a new document using the item category to verify that the copying routine is now functioning correctly.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration, refer to SAP documentation or consult with an SAP functional consultant who specializes in CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, CRM_ORDER for order management, and SE11 for data dictionary objects if you need to check table structures.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Community Forums: Consider visiting SAP Community forums or other SAP-related discussion platforms for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_PROV_IMG_CHECK018 error in your SAP system.