How To Fix CRM_PROV_IMG_CHECK017 - Configuration data is not copied for item category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROV_IMG_CHECK -

• Message number: 017

• Message text: Configuration data is not copied for item category &1

What causes this issue?

The checkbox for copying configuration data has not been selected,
meaning that configuration data is not copied to the target provider
item category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the relevant entry in the Customizing activity
<DS:SIMG.CRM_SLS_COPY_ITCAT1>Define Copying Control for Item Categories
</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROV_IMG_CHECK017 - Configuration data is not copied for item category &1 ?

  The SAP error message CRM_PROV_IMG_CHECK017 indicates that configuration data is not copied for a specific item category in the CRM system. This error typically arises during the process of copying or transferring configuration data from one system to another, or when creating a new item category that requires specific configuration settings.
  Cause:
  
  Missing Configuration: The item category specified in the error message does not have the necessary configuration data set up in the system.
  Inconsistent Data: There may be inconsistencies or missing entries in the configuration tables related to the item category.
  Transport Issues: If the configuration was supposed to be transported from another system (e.g., development to production), there may have been issues during the transport process.
  Custom Development: If there are custom developments or enhancements related to the item category, they may not have been properly configured or activated.
  
  Solution:
  
  Check Configuration: Verify that the configuration for the specified item category exists in the system. You can do this by navigating to the relevant configuration settings in the SAP CRM system.
  Maintain Item Category: If the configuration is missing, you may need to create or maintain the item category configuration. This can typically be done in the customizing settings (transaction code SPRO).
  Transport Requests: If the configuration was supposed to be transported, check the transport requests to ensure that they were successfully imported into the target system.
  Review Custom Code: If there are custom developments, review the code to ensure that it is correctly handling the item category and its associated configuration.
  Consult Documentation: Refer to SAP documentation or notes related to the specific item category for any additional requirements or settings that may need to be configured.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the SAP Reference IMG) or SE11 (to view database tables) to investigate the configuration.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.