How To Fix CRM_PROV_IMG_CHECK020 - No copy control data found for copying item cat. &1 to a prov. item cat.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROV_IMG_CHECK -

• Message number: 020

• Message text: No copy control data found for copying item cat. &1 to a prov. item cat.

What causes this issue?

No copy control data found for copying item category &1 to a
provider item category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the relevant entry in the Customizing activity
<DS:SIMG.CRM_SLS_COPY_ITCAT1>Define Copying Control for Item Categories
</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROV_IMG_CHECK020 - No copy control data found for copying item cat. &1 to a prov. item cat. ?

  The SAP error message CRM_PROV_IMG_CHECK020 indicates that there is no copy control data found for copying an item category from one category to a provisioning item category. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to copy or transfer data between different item categories in a sales document or service order.
  Cause:
  
  Missing Copy Control Configuration: The primary cause of this error is that the copy control settings between the source item category and the target provisioning item category have not been defined in the system.
  Incorrect Item Category: The item category you are trying to copy from may not be correctly configured or may not exist in the system.
  Inconsistent Data: There may be inconsistencies in the data or configuration that prevent the system from finding the appropriate copy control settings.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Copy Control Settings:
  
  Go to the transaction code VTAF (for sales documents) or VTAF (for service orders) in SAP.
  Look for the copy control settings between the source item category and the target provisioning item category.
  If no entry exists, you will need to create a new copy control entry that defines how data should be copied from the source item category to the provisioning item category.
  
  
  
  Define Copy Control:
  
  In the copy control settings, ensure that you specify the necessary fields and mappings that should be copied from the source to the target item category.
  Make sure to save your changes.
  
  
  
  Check Item Category Configuration:
  
  Verify that both the source and target item categories are correctly configured in the system.
  Ensure that they are active and properly defined in the relevant customizing settings.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the process again to see if the error persists.
  Create a new document or attempt the operation that previously resulted in the error.
  
  
  
  Consult Documentation:
  
  If you are unsure about the copy control settings, refer to SAP documentation or consult with your SAP functional consultant for guidance on how to set up copy control correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VOTXN (for item category determination) and VOTX (for copy control).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address known issues.
  Customizing: Ensure that you have the necessary authorizations to make changes in the customizing settings.
  
  By following these steps, you should be able to resolve the error and ensure that the copy control data is correctly set up for the item categories involved.