How To Fix CRM_PROV_IMG_CHECK032 - No port assigned to rating area &1 in proxy class &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROV_IMG_CHECK -

• Message number: 032

• Message text: No port assigned to rating area &1 in proxy class &2

What causes this issue?

You must assign a logical port to each rating area in each proxy class.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the relevant settings in the Customizing activity
<DS:SIMG.CRMV_RA_PORT>Maintain Assignment of Logical Ports to Rating
Areas</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROV_IMG_CHECK032 - No port assigned to rating area &1 in proxy class &2 ?

  The SAP error message CRM_PROV_IMG_CHECK032 indicates that there is no port assigned to a specific rating area in the proxy class. This error typically arises in the context of SAP CRM (Customer Relationship Management) when dealing with service provisioning and rating processes.
  Cause:
  
  Missing Configuration: The error usually occurs when the system is unable to find a valid port assignment for the specified rating area in the proxy class. This can happen if the configuration for the rating area is incomplete or incorrect.
  Proxy Class Issues: The proxy class may not have been properly set up or may not be linked to the correct rating area.
  Transport Issues: If the configuration was recently transported from another system, there may have been issues during the transport that led to missing assignments.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the rating area in the SAP system.
  Ensure that the rating area is correctly defined and that a port is assigned to it.
  Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under the CRM or service provisioning sections.
  
  
  
  Assign Port:
  
  If no port is assigned, you will need to assign a valid port to the rating area.
  This can typically be done in the configuration settings where you define the rating areas and their associated ports.
  
  
  
  Review Proxy Class:
  
  Check the proxy class mentioned in the error message to ensure it is correctly configured and linked to the appropriate rating area.
  If necessary, adjust the proxy class settings to ensure it references the correct rating area.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary objects were included in the transport request.
  Check if any manual adjustments are needed post-transport.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM service provisioning and rating areas for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), SE80 (for object navigation), or SE37 (for function module checks) to investigate and resolve the issue.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the configuration and assignments, consider reaching out to SAP support or consulting with a technical expert familiar with SAP CRM configurations.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRM_PROV_IMG_CHECK032.