How To Fix CRM_PROV_IMG_CHECK034 - No appropriate step type class in distribution schema &1, category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROV_IMG_CHECK -

• Message number: 034

• Message text: No appropriate step type class in distribution schema &1, category &2

What causes this issue?

You must define activation and deactivation steps for the distribution
of a subscription contract document in the <ZK>Order Distribution
Infrastructure</> (ODI) document distribution schema. Use a multiple SAP
CC systems enabled type class. We recommend using class &V3& .

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make the relevant settings in the Customizing activity
<DS:SIMG.CRMVC_ISX_MSG_DIST>Define Settings for Document Distribution
</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROV_IMG_CHECK034 - No appropriate step type class in distribution schema &1, category &2 ?

  The SAP error message CRM_PROV_IMG_CHECK034 indicates that there is an issue with the distribution schema in the SAP CRM system. Specifically, it means that the system could not find an appropriate step type class for the specified distribution schema and category.
  Cause:
  
  Missing Step Type Class: The error typically arises when the distribution schema defined in the system does not have a corresponding step type class for the specified category. This could be due to configuration issues or missing entries in the customizing settings.
  Incorrect Configuration: The distribution schema may not be correctly configured, or the step types may not be properly assigned to the schema.
  Data Inconsistency: There might be inconsistencies in the data or configuration settings that lead to the system being unable to find the required step type class.
  
  Solution:
  
  
  Check Distribution Schema Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant area for distribution schema configuration.
  Verify that the distribution schema is correctly defined and that all necessary step types are included.
  
  
  
  Assign Step Type Classes:
  
  Ensure that the step type classes are correctly assigned to the distribution schema for the specified category.
  If a step type class is missing, you may need to create it or assign an existing one that fits the requirements.
  
  
  
  Review Customizing Settings:
  
  Check the customizing settings for the categories and ensure that they are correctly linked to the distribution schema.
  Make sure that all necessary customizing entries are in place.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring distribution schemas and step types.
  
  
  
  Testing:
  
  After making changes, test the configuration to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for customizing, CRMD_ORDER for managing CRM orders, or CRMD_ORDERADM_H for order administration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_PROV_IMG_CHECK034.