How To Fix CRM_PRODUCT_WARRANTY016 - Combination of "and" with "or" is not possible for counter data


CRM_PRODUCT_WARRANTY016 - Overview

  • Message type: E = Error

  • Message class: CRM_PRODUCT_WARRANTY - Product Warranty

  • Message number: 016

  • Message text: Combination of "and" with "or" is not possible for counter data

  • Show details Hide details
  • What causes this issue?

    You have maintained counter data in warranty management. When doing this
    you used both the link type "And" and the link type "Or". This is not
    possible within one warranty. You can only enter one of the two link
    types within one warranty.

    System Response

    System terminates processing.

    How to fix this error?

    Change the link type.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


CRM_PRODUCT_WARRANTY016 - Details

  • The SAP error message CRM_PRODUCT_WARRANTY016 indicates that there is an issue with the way counter data is being combined in a warranty or product-related transaction. Specifically, the error states that a combination of "AND" with "OR" is not possible for counter data. This typically arises in scenarios where the system is trying to evaluate conditions that involve both "AND" and "OR" logic, which can lead to ambiguity in the data processing.
    
    Cause: Counter Data Configuration: The error often occurs when the configuration of counter data in the warranty or product settings is not set up correctly. This can happen if there are conflicting conditions defined for the counters. Logical Conditions: The logical conditions applied to the counter data may be incorrectly defined, leading to a situation where the system cannot resolve the conditions due to the mixed use of "AND" and "OR". Data Entry Errors: Incorrect or inconsistent data entries in the warranty or

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