How To Fix CRM_PRODUCT_WARRANTY014 - Item category &1 is not supported in warranty management

CRM_PRODUCT_WARRANTY014 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_WARRANTY - Product Warranty

• Message number: 014

• Message text: Item category &1 is not supported in warranty management

What causes this issue?

You have selected an item category in warranty management that is not
currenty supported in warranty management.

System Response

System terminates processing.

How to fix this error?

Select an item category that is supported in warranty management. You
can use the F4 help to display a list of possible item categories.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_PRODUCT_WARRANTY014 - Details

• The SAP error message CRM_PRODUCT_WARRANTY014 indicates that the item category specified in the transaction is not supported in the context of warranty management. This typically occurs when you are trying to process a warranty claim or warranty-related transaction for an item category that is not configured to handle warranties.
  
  Cause:
  
  Item Category Configuration: The item category used in the transaction is not set up to be compatible with warranty management in the SAP system.
  Missing Warranty Management Settings: The item category may not have the necessary settings or attributes defined in the system to support warranty processing.
  Incorrect Transaction Type: The transaction type being used may not be appropriate for the item category in question.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for item categories in the SAP system (Transaction code: SPRO).
  Navigate to the relevant section for warranty management and check if the item category